Vocabulary	Book Definition	Paraphased
User experience	How a person, the user feels about interacting with, or experiencing, a product	How a user feels about experiencing a product
Product	A good, service, or feature	Anything that is consumable to a user
Good user experience contains what	usable, equitable, enjoyable, useful	“

Usable:

• makes something easier to use
• design, structure, and purpose must be clear to the user
• example: old ketchup bottles were not usable because they would often not be able to squirt out the proper amount of ketchup
• unique needs for disabilities such as hearing loss or visual impairement

Equitable:

• useful & marketable to everyone
• usable for people with diverse abilities and backgrounds

Enjoyable:

• creates a positive experience between the user and the product
• designers should consider user’s thoughts and feelings into account when making products
• research is often needed to properly target this

Useful:

• Solves our problems

Conclusion:

When people like the product

they use that product a lot

they recommend it to friends

which cases a better business for the company

Good experience

leads to

positive opinion of the company

The user wins and the company wins!